24-hour emergency care in West Hills, California

The new emergency room at West Hills Hospital and Medical Center isn't just bigger, it's a better place to receive comprehensive emergency services. Home of the world-renowned Grossman Burn Center, our hospital's ER is also accredited by the Joint Commission as Chest Pain Center.

If you are experiencing a true medical emergency, do not attempt to drive yourself to the hospital. Call 911 immediately.

Up-to-date ER services for your needs

Offering 24-hour emergency care to West Hills and beyond, our ER now has shorter wait times and access to the latest medical technology. Our emergency physicians and nurses stay up-to-date on new emergency treatments, ensuring you receive the highest quality care.

Why you should choose our ER

Our expert team of emergency physicians, doctors, nurses and staff work tirelessly to provide compassionate and responsive care when you need it most. It is this commitment to excellence that makes our hospital the obvious choice for emergency care in Los Angeles. Other reasons to choose us include:

  • LA County accredited STEMI Receiving Center
  • The Joint Commission Certified Chest Pain Center and Certified Primary Stroke Center
  • Ranked in the top 10 percent of hospitals in LA County for heart attack treatment response time
  • Renowned Grossman Burn Care Center, offering advanced burn and wound treatments

When to visit the ER

Our 24-hour ER treats a range of emergency medical conditions. You may need to visit the ER if you have one or more of the following injuries or symptoms:

  • Broken bones
  • Burns
  • Difficulty breathing
  • Head injuries that include disorientation, loss of consciousness, seizures and/or vomiting
  • Heart attacks
  • Long-lasting fevers
  • Long-lasting flu-like symptoms
  • Seizures
  • Serious burns
  • Severe allergic reactions
  • Severe bleeding
  • Severe diarrhea
  • Strokes
  • Sudden or severe headaches
  • Sudden speech difficulties or difficulty seeing
  • Unexplainable dizziness

Treatments we offer

Our emergency physicians in Los Angeles offer treatment for a range of illnesses and injuries. We also specialize in and have been recognized for our superior treatment for heart attacks, strokes and burns.

Heart attack treatment

STEMI Receiving Center

Los Angeles County ST-Elevation Myocardial Infarction (STEMI) Receiving Center (SRC) meet standards set to ensure 911 patients exhibiting STEMI symptoms are routed to an ER that is prepared to treat them.

The early stages of a heart attack are the most critical. Immediate treatment — within one hour — can reduce the chances of developing permanent tissue damage and save your life. That's why our ER strives to shorten the time between a heart attack diagnosis and cardiac treatment. We work hard to meet or exceed high national standards for patients with heart disease.

One of the most common types of heart attacks is called a ST-segment elevation myocardial infarction or STEMI. Thanks to our continued efforts to improve our response time and our commitment to evidence-based cardiac treatment, Los Angeles County recognizes our hospital as an official STEMI Receiving Center.

Heart attack symptoms include chest pain, nausea, left arm or shoulder pain, neck, jaw or back pain, shortness of breath and sweating. If you think you are having a heart attack, call 911 immediately.

Stroke treatment

Primary Stroke Center

The Joint Commission's Certificate of Distinction for Primary Stroke Centers certifies centers that follow the best medical practices for stroke care.

Our team of multispecialty emergency physicians and nurses are equipped to identify stroke symptoms as swiftly as possible. We are designated a Primary Stroke Center by the Joint Commission. This designation means we utilize an Acute Stroke Protocol that is backed by science and meets national benchmarks.

The symptoms of a stroke include confusion, dizziness and sudden numbness, particularly on one side of the body. If you think you are having a stroke, call 911 immediately.

Burn treatment

The Grossman Burn Center specializes in plastic surgery-based, comprehensive treatment of burns. Verified by the American Burn Association, our burn care unit treats the whole patient using the latest medical technologies.

ER Wait Times

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